Shipping
All orders are normally processed within 2 business days and shipped from our Pillow factory in Canada. We try our best to ship all across the globe and offer Free Shipping for orders to Canada and Contiguous USA (except Alaska, Hawaii, Puerto Rico).
Contiguous USA Orders: (except Alaska, Hawaii, Puerto Rico)
- FREE shipping on all orders / *Flat fee of $49.95 for orders to Alaska, Hawaii, & Puerto Rico
- 5 – 10 business days delivery timing (estimated)
International Orders
- Flat fee starting at $79.99 for International orders
- 7 – 14 business days delivery timing (estimated)
Additional Import Costs
Orders shipped outside of North America may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such fees as well as customs clearance charges once a shipment reaches the recipient’s country. Customs policies vary widely from country to country, you should contact your local customs offices for more details. When custom clearance procedures are required, it can cause delays beyond our original delivery estimates.
enVy COPPER™️ Technology
The natural advanced enVy® COPPER technology we use is infused permanently into our pillowcases -- either the eco-loving TENCEL pillowcase or the 100% Mulberry SILK pillowcase. COPPER has many beneficial properties beyond being an anti-microbial powerhouse. It keeps heat away from the sleeper, promotes collagen and elastin and speeds skin healing.
Unique comfort design
Aside from the natural soft fabrics we use, our COPPER infused Face Masks all come with the new SoftEAR™ loops which are made from super soft stretch material as well as our adjustable nose wire. If you are needing to adjust the loops you can do so by sliding the cord through the loop channel, finding the attachment, cutting to your length, adding a new stitch or tying a knot and sliding back into the channel.
Care
Because of the self-sanitizing characteristics of our copper mask, your mask is always killing germs. How often you wash it is a personal preference. For general public use, many people have their masks at the ready in their purse, car or at the front door for when needed allowing them to self sanitize between uses. Our AACTT testing shows shown a 99.9% complete germ kill). Others in higher risk areas may wish to wash their masks daily.
The mask should be washed in warm water by hand or on a gentle cycle with a delicate liquid fabric detergent (we recommend a mesh lingerie bag). TAKE SPECIAL CARE of the bendable nose wire to avoid crimping and possibly breaking the wire.
After washing we recommend to pat the mask dry with a towel and lay flat to dry. It may be tumble dried low on a gentle setting in a lingerie bag to protect straps and fabric.
Iron on a low setting if desired.
