Our COPPER Technology

What are the Benefits of Sleeping with Copper?

Our advanced enVy COPPER™️ is an exciting game changer in the of Anti-aging and Wellness field -- especially in bed! Even before the pandemic, COPPER infused products, especially pillows, have been an essential weapon against pathogens we may inadvertently bring to bed with us on our hair and skin. The enVy® pillow company has been using the advanced Canadian made COPPER in their products long before the pandemic for reasons beyond its germ destroying abilities. Check out the science to prove how it works ! Beyond Copper's power to eradicate germs and nasties, it has been shown to reduce inflammation, reduce free radicals, speed tissue healing and decrease the appearance of fine lines by naturally boosting collagen and elastin for healthier skin!

enVy COPPER is a powerhouse for many reasons:

+ Copper is scientifically proven to help enhance healthy skin tone, skin texture and skin wellness

+ Copper has Anti-Inflammatory Properties while reducing free radicals.

+ Copper Promotes Speedy tissue healing and repair which is a must after any treatment.

+ Copper practically eliminates any Bacteria (including MRSA), Virus or Fungi in its sight. See past and current Lab Studies on what COPPER can do.

A COPPER infused pillow is a MUST HAVE after invasive and non-invasive procedures and Acne and Rosacea sufferers.

HOW COPPER infused fabric kills germs:

*The advanced enVy COPPER™️ technology used by enVy Pillow is a unique natural and proprietary copper technology that utilized the qualities of Copper and permanently binds Copper to the fibre matrix of the natural fabrics with 100% Coverage compared to other technology that have only 5-15% coverage leaving many gaps in the fabric allowing pathogens to invade. We DO NOT use nanoparticle technology or synthetic fibres such as polyester, neoprene or nylon. Our Copper-infused fabrics help reduce odour, improve hygiene with anti-microbial properties and enhance the look, feel and health of the skin for a more youthful appearance.

Is enVy COPPER safe?

The enVy® COPPER process uses an active ingredient in the form of copper ions bonded to fabric as a thin continuous film, with the source being derived from common copper salts which are EPA and Health Canada registered and having a long history of safe use across multiple industries and applications.  In addition, per formally adjudicated cytotoxic studies, the topical use of copper is demonstrated not to penetrate the skin barrier.  Non-aqueous forms of copper (such as copper-ion bonded to fabric as a dry thin film) would be expected to have the lowest risk.

★ We DO NOT use unsafe nanoparticle technology in our enhanced COPPER ion anti-microbial process. Unlike other Copper processes, our Canadian made advanced enVy Copper™️ technology is deeply bio-infused and permanently bonded into our NATURAL fabrics with 100% coverage of the fibres, sub-fibres and every strand of our pure Mulberry SILK and eco-loving TENCEL™. Other older technologies can only offer 5 - 15% coverage leaving vulnerable gaps where pathogens can sneak in! enVy COPPER™️ is permanent, self-sanitizing, safe and natural.

Does the Benefits of the COPPER in my pillowcase reach my skin?

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We are so excited to present  unbiased lab results. Our enVy COPPER when infused into pillowcases or liners have shown to readily reach your skin to do what it does best! Exceeding all expectations of our lab studies: We placed MRSA (the worst Super Bug on the planet ) on our pillow cases … yes….on PURPOSE! EWWWW.The positive biocidal effects of the Copper ion technology results in the marked reduction (and virtual elimination) of the Superbug, Methicillin Resistant Staph Aureus, as well as E-Coli on the fabric by 85% within one hour and almost 100% reduced within 4hrs.This makes our COPPER pillows an amazing adjunct to any treatment plan dealing with acne, rosacea, cellulitis, impetigo, skin lesions etc or recovering from any procedure where avoidance of infection is paramount.See more of our COPPER Studies.

How does the enVy® COPPER infused Pillowcase help my skin?

enVy Copper is an exciting addition to our enVy™️ line of Anti-aging/Anti-wrinkle pillows that offer optimal neck support and spinal alignment while reducing sleep induced wrinkles.

The COPPER Ion Technology infused into the sustainable natural fabrics inhibit Bacterial, Viral and Fungal growth and promotes tissue repair … great after procedures and for acne and rosacea sufferers . The Anti-Inflammatory and Anti-Oxidant properties of COPPER has shown to enhance the appearance of skin texture, skin tone and skin wellness.

The Canadian made natural COPPER technology which is bio-infused into our TENCEL™ and SILK pillowcases is powered by enVy COPPER® which is a unique and proprietary copper fibre that utilized the qualities of Copper and permanently binds the ions to the fibre matrix of the natural pillowcase fabric (SILK or TENCEL™).Copper-infused fabrics help reduce odour, improve hygiene with anti-microbial properties and enhance the look, feel and health of the skin for a more youthful appearance.

The benefits of Copper have been known for hundreds of years by cultures all around the globe. This COPPER ion technology is a permanent part of the fibre which will not wash or wear out and lasts the lifetime of the fabric.

The COPPER Ions infused into this fabric naturally provides protection against viruses, fungi and bacteria and has been hailed by beauty experts as the latest ‘wonder ingredient’ for your skin. Take your ‘beauty sleep’ to the next level.

In a Nutshell:

We bio-infused COPPER directly into the pillowcase of our patented enVy COPPER Pillow, our enVy COPPER + SILK Pillow, and our GREEN with enVy Pillow. Our Travel pillow (enVy® COPPER TO GO) comes with a COPPER infused pillow protector which is placed under the TENCEL pillowcase that it comes with. Our COPPER technology is also used in our enVy Face Masks and our EPIC enVy Sleep Masks. Copper is scientifically proven to help enhance healthy skin tone, skin texture and skin wellness

+ Anti-Inflammatory Properties Promotes Speedy tissue healing and repair.

+ Practically eliminates any Bacteria, Virus or Fungi in its sight. See our COPPER Studies.

This Therapeutic Beauty Sleep Pillow with COPPER is a MUST HAVE after invasive and non-invasive procedures and Acne and Rosacea sufferers.”

HOW the COPPER infused fabric kills germs:

Products, Use & Care

What are Sleep Wrinkles and how to prevent them?

Sleeping in the wrong position can  increase your chances of developing these sleep wrinkles, which can become permanent as we age. The American Academy of Dermatology  notes that sleeping on our side with our faces pressed into our pillow every night causes sleep lines or sleep wrinkles.  As we age and repeat this nightly habit during our beauty sleep, these sleep wrinkles become permanent and are often mistaken for naturally aging skin or even scars. Although many plastic surgeons and dermatologist say the only way to prevent these sleep wrinkles is to sleep on your back it has become quite popular to use an anti-aging pillow such as the enVy Pillow which has a special patented design which allows side sleeping while preventing the compression of the pillow against your face at night. The design allows us to sleep on our side or back in perfect spinal alignment without putting any unnecessary pressure on our delicate faces - stopping the dreaded 'pillow face'.  OFF-Loading the weight that causes this facial compression will prevent, reduce, and even eliminate those pesky sleep wrinkles that occur from sleeping with your face planted into a traditional pillow.

The creators, Kim and Kathy , are 2 Registered Nurses with a combined experience of 50+ years actively working in the Anti-Aging /Aesthetic industry, including many years of assessing and treating thousands of patients with Neuro-Modulators (Botox, Dysport, Xeomin) and Derma Fillers to correct wrinkles caused by natural aging (caused by expression) as well as the way we sleep (caused by compression). As nurses, Kim and Kathy have had several published articles in peer review journals including a recent “Accurately Assessing Lines on the Aging Face” in the Plastic Surgical Nursing Journal. In addition, Health Canada recognizes the enVy pillow as a Class 1 Medical Device because it provides spine, neck, and TMJ support.

Creating a pillow to avoid the compression wrinkles caused by the way we sleep came from the realization that many wrinkles people seek help to treat can be easily AVOIDED! Learn more about Sleep Wrinkles .

I'm having trouble adjusting to my pillow, do you have any TIPS?

Often it’s just a small tweak that is needed and you will find you are falling in love ❤️. We can't count how many people 'gave up' within a few nights but then when reading our suggestions and taking their time to adjust, they now say they CANNOT sleep without it. Please take your time and try not to over think it ... our instructions are guidelines and even when you don 't follow them to the 'T' you can rest assured that our pillow's foam is very forgiving and supportive. And, our return policy is here for you!

✔︎ What kind of pillow have you had in the past? If you are use to a high loft pillow or even stacking pillows you will have to be prepared and motivated to train yourself to adjust to the proper ergonomic support of the enVy™ Pillow. As 2 nurses, we developed this pillow with spinal health as our top priority… anti-aging was our other top priority. Spinal specialist will advise that your sleep posture (when lying on your back) should mimic your best standing posture which means if your draw an imaginary line from your forehead, chin and chest it should be almost parallel to your mattress. We offer the 90 Night promise so you can take your time adjusting to this proper spinal alignment. **If you are accustomed to higher loft pillows (or the dreaded stacked pillows) simply use the 1" latex lift that comes with the enVy™ Pillow by placing it at the bottom of your pillow under the zippered pillowcase.


✔︎ Which neck support are you using on the enVy® Pillow?... Our pillow is designed with two optional neck supports with different feels and density. Simply spin the pillow to make feel the one that is right for your neck. You may find you switch back and forth depending on the day and what your spine has had to deal with :)...
✔︎ Do you use a pillow under your knees when back sleeping, and between your knees when you are side sleeping?... This is very important in creating the ideal sleep position while using the enVy™ pillow. Please note we do not suggest you use our pillow for stomach sleeping BUT if you are trying to correct this habit, simply push the enVy pillow to the side when you are turning to your stomach and sleep directly on your mattress to minimize neck distortion. *If you share your bed, this may result in you losing your pillow permanently :)Do you use a pillow under your knees when back sleeping, and between your knees when you are side sleeping?…. This is so very important in creating the ideal sleep position while using our pillow. Please note we do not suggest you use our pillow for stomach sleeping BUT if you are trying to correct this habit, simply push the enVy pillow to the side when you are turning to your stomach. *If you share your bed, this may result in you losing your pillow permanently 🙂
✔︎ Avoid having the pillow press against your headboard as this also may effect how it feels under your head and neck. And do make sure that the pillow has its liner and pillowcase on at all times. DO NOT sleep on the satin drawstring travel bag... this is only for protecting your pillow when traveling.
✔︎ There are some great graphics and videos on our website page “How it Works”:These videos will definitely help with visualizing how to use the pillow. BUT please do not overthink "how to use the pillow" as the material and design naturally OFF-LOADS pressure from your face and jaw. Please check out the page!
✔︎ We offer our 90 day promise because we don’t want people to feel rushed in test driving their enVy® Pillow. If you have not tried it for at least a month… perhaps you should use more time?
✔︎ During your adjustment period, you may need to slowly adjust to the ergonomic support of the enVy pillow. We suggest using it for short periods at a time (perhaps with a thin pillow or folded sheet as suggested above). Your neck and spine might not be use to being in proper alignment and needs to wean into it slowly. Feel free to use for increasing amounts of time over night until you find you, as many others do, that they only want the enVy Pillow in your bed')

Which enVy Pillow is the BEST one for me?

ALL enVy pillows come with our patented anti-aging, OFF-Your-Face and Jaw (TMJ) certified 10% Natural Latex ergonomic design. What makes each product different are the pillow accessories. If you don’t know which enVy pillow is best for you, start here to learn more.

Each purchase comes with either the enVy 100% Mulberry SILK pillowcase, the 100% TENCEL™ pillowcase which is derived from eucalyptus plants using a closed-loop environmental award winning process. From here, you can decide if you want to upgrade to our copper-infused option, which offers anti-inflammatory benefits, boost collagen and elastin to reduce fine lines and wrinkles and is a germ killing powerhouse for a clean and fresh beauty rest.

Take our Perfect Match Quiz or see the table on our Compare the Pillows page to help you decide which enVy pillow is best for you! Keep in mind you can always order any of our pillowcases and the amazing COPPER technology liner individually if you wish to “pimp your pillow” later on. Explore our options to find the perfect match!

- ALL our pillows offer chiropractic Neck Support/ Spinal Support/ TMJ support.- ALL our pillows offer Anti-Aging benefits by keeping you positioned comfortably OFF-your-face and jaw while side sleeping.- ALL our pillows are for Back and Side sleepers.

How does 100% Natural Latex compare to other foams?

Our 100% Natural DUNLOP, NOT TALALAY

Our eco-INSTITUT certified latex in our pillows is processed in the original Dunlop method. The Talalay latex processing method is another process used for latex products where chemicals are added and includes extra processing steps.

Memory foam is a man-made foam constructed with polyurethane and additional materials that create viscoelastic (memory foam) feel. Response times (how quickly the pillow reacts to pressure) of memory foam is going to respond slower than Latex.

Natural Latex, on the other hand, offers a lighter bouncier, quicker response to pressure. It also conforms to your head and neck, but in a more buoyant way. It is less dense than memory foam with a more light, airy, supportive lift. The enVy® Natural Latex Pillow is cooler because it has ventilation holes throughout the pillow.

Our eco-INSTITUT certified natural latex anti-aging therapeutic pillows are non-toxic, truly eco-friendly and produced in a sustainable way.

I have a Latex allergy...Can I sleep on your Latex Pillow?

Thankfully YES!!!

Scientific studies show that the latex used in nearly all bedding products will not cause a reaction.

WHY? Because the 100% Natural Latex used in our pillows does not produce the same allergic reactions as other latex products found in household or medical products. To really get to the bottom of this bedtime myth we need to dive deeper into what actually causes a latex allergy, and why the latex foam in our enVy Latex Pillows is different.

What exactly causes a latex allergy?

A latex allergy is a reaction to the proteins present in natural rubber latex. Most people have found they are allergic to latex by using items made from natural rubber, including elastic bands, latex gloves, baby bottle nipples and balloons. Natural latex is known to cause Type I and Type IV allergic reactions. Testing for a Type I natural latex allergy is done through blood testing. Type IV can be diagnosed by using a skin-prick test. Estimates of latex sensitivity in the general population range from 0.8% to 8.2%.

According to the FDA, there have been zero cases of allergic reactions to the natural rubber used in latex foam products throughout the bedding industry, which spans more than 35 years.

Latex pillows (or other latex bedding) products may contain natural rubber latex, but here's the difference: the Dunlop latex used in our enVy Pillow is subjected to a 220°F vulcanization oven and thoroughly washed and dried. This eliminates any reaction-related proteins or residues. Furthermore, our Latex pillows are covered with a 100% Undyed Cotton cover which is naturally hypoallergenic, antibacterial, dust-mite-resistant. That means there is no direct contact, in most cases, between your skin and the latex that could result in any type of reaction

Does Natural Latex Smell?

Natural Latex comes from the sap of a rubber tree. The natural scent of our Natural Latex is normal and harmless. When new it may smell much like vanilla which will fade in time and is in no way harmful. If you wish to accelerate the process of minimizing the scent we recommend airing the pillow outside for a few days. Additionally you may wish to sprinkle some baking soda on the surface of the latex to help absorb some of the natural scent.

What is TENCEL™️ Fabric?

TENCELⓇ (produced by Lenzing in Austria) is being called the “New Age Fabric” for its amazing properties and for its environmental responsibility from natural wood sources using an award winning closed loop production process.  This is why we chose it for our permanently infused COPPER powered pillow liners as well as our fabric of choice for our NEW Green with enVy Pillow's custom fitted luxurious 100% TENCEL pillowcase. It is a naturally eco-friendly closed loop production process from sustainably sourced natural raw material wood which makes it an incredibly sustainable product .

Known for its natural comfort, TENCEL™ Lyocell fibers are versatile and can be combined with a wide range of textile fibers. In this case our TENCEL pillowcases as well as our COPPER Ion infused TENCEL pillow liners.  The unique physical properties of TENCEL™  lead to its great strength, efficient moisture absorption and gentleness to skin.

You deserve a Clean night’s sleep and a Green night’s sleep that feels good, and that you can feel good about.

When TENCEL® is used in production the beautiful textiles are naturally:

MORE ABSORBENT and BREATHABLE than cotton,SOFTER than SilkCOOLER than Linen.

We are thrilled to be using this fabric as our fabric of choice for some of our pillowcases AND for infusing the Copper Ions technology into our pillow liners so as to deliver the benefits of COPPER to you while you sleep. These copper ions are permanently in the fabric and can not be washed out.

How does the 100% Mulberry SILK pillowcase help my skin?

First … Our 100% Mulberry SILK custom fitted pillowcase is OEKO-TEX® Certified FREE of harmful substances. It is a luxurious 6A Grade Long Strand 22 Momme weight… which is the perfect thickness for laying your face and hair on. Great for keeping skin “wrinkle-free” and ‘bed head’ away!

Mulberry SILK is produced by a rare species of silkworms that feed exclusively on mulberry leaves and is considered to be the softest silk available.

Watch Ashley Patchin RN talk about her SILK obsession.

It is an extremely strong, naturally odorless, hypoallergenic and highly breathable fabric. Air moves through the fabric which means new oxygen is passing by your skin throughout the night. IT IS OUR COOLEST PILLOW… and who doesn’t love the COOL side of the pillow?

Unlike cotton and other materials, Mulberry SILK does not absorb moisture which means your skin’s natural oils and applied moisturizes stay on your face allowing them to do their job.

The Amino Acids present in SILK have been medically acclaimed to improve health of the sleeper. It offers a calming effect and improves hair condition and delays the onset of wrinkles by reducing pillowcase friction by as much as 40% compared to cotton… TAKE THAT WRINKLES!

Mulberry SILK acts as a natural bed bug repellant because the natural fabric structure is very smooth so bed bugs are not able to stick on it…TAKE THAT BEDBUGS!

What's the difference between Satin or a Silk Pillowcase?

This is a common mistake made by many… Satin is not SILK… not even close.
In fact, satin isn’t a fabric at all, but a treatment or finish applied to a fabric.
Generally anything referred to as ‘satin pillowcase’ means it is a synthetic satin pillowcase. Synthetic satin is simply polyester. Yes it feels soft and smooth at first blush but after your 8 hours of beauty sleep your hair and skin will not be impressed. Mainly because polyester lacks the ability to breath! This ends up having the OPPOSITE effects of what we are striving for.

SILK is a natural fibre. Our enVy Pillowcase is made of 6A Grade Long Strand 100% Mulberry SILK. It is a 22 Momme weight (this is like a thread count for silk) which is a perfect weight for laying your head and face on.
It is extremely smooth, breathable, hydrating and soooo calming.
We are proud to have our SILK receive the OEKO-TEX certification which confirms that it is free of harmful substances and safe for you and your family.

Are the enVy pillowcases Oeko-Tex® Certified?

The Standard 100 by OEKO-TEX® is an independent test and certification system for textile raw, intermediate and end products at all stages of processing. The certification means that the textile passes and exceeds safety standards and is FREE of harmful substances.

We are proud to have our SILK, Bamboo Pillowcases, 100% Tencel Pillowcases and COPPER powered Tencel Liners and the GREEN with enVy's Organic cotton liner meet these standards.

Does enVy pillow have 2 neck support options?

Each full size enVy Pillow comes equipped with a 2 neck support system *Except for our enVy™ TOGO Travel pillow and our enVy Pediatric pillow which comes with ONE neck support.

The revolutionary dual design has different densities available on our enVy RX, enVy SILK, enVy COPPER, GREEN with enVy® and enVy® COPPER + SILK.

Simply spin the pillow to find the right support for your neck.

Feel free to experiment with the supports…. and remember that some days one support suits your needs and some days the other one does.

Many of our customers suffer from what is called a “tech neck”. This comes after spending countless hours at a computer or desk. The habitual "forward head position" contributes to the chronic mal-alignment of your spine. The dual neck supports of the enVy pillow is designed to offer the best neck support for you.

Is the enVy Pillow for Back Sleepers, Side Sleepers or Belly Sleepers?

Sorry but our pillow is NOT for stomach sleepers ! Stomach sleeping is a habit you should try to break as it damages your face, your poor neck and your spine. But our pillow is perfect for Back and Side sleepers.

FOR BACK SLEEPERS:

enVy cradles our heads and gently applies a sleep inducing subtle traction on our necks… (MANY people report this amazing sensation when using the enVy pillow.)

The patented gull wings shape and the bottom indentation adds a head and neck security that prevents unwanted head rotation. This is especially important for those recovering from neck injury and strain. The State of the Art Unforgettable Memory Foam creates a weightless sensation which significantly decreases tossing and turning. Many of our clients have reported much less tossing and turning at first sleep.

FOR SIDE SLEEPERS:

This is why we invented the enVy pillow. We know many who want to sleep on their sides but find it causes sleep wrinkles, shoulder pain or jaw pain. The enVy subtly and gently tilts the side sleeper’s face away from the pillow relieving undue pressure on the face and jaw..and off one’s shoulder..
We have many testimonials sharing the wonderful benefits of decreasing wrinkles, TMJ pain, shoulder pain, pins and needles or ear pain.

The enVy pillow facilitates less pressure on the bottom shoulder of the side sleeper and has been recommended by Chiropractors to clients with shoulder injuries, chronic pain and the numbness/pins and needles that sleeper often experience while side sleeping. Shoulder problems are also often caused by referred pain from the neck. Therefore, stabilizing the neck during sleep is of paramount importance. Toronto Chiropractor, Dr. Tracy Kish, recommends enVy for all her “shoulder patients”. ALTERNATIVELY, one can scooch over to the edge of the pillow if that psoition is preferred.

How do I position my head on the enVy Pillow when side sleeping?

This is the magic of the enVy Pillow. You CAN sleep on your side in complete comfort and support and yet KEEP your face from smushing into the pillow! Placing your head near the centre of the pillow is all it takes.

Check out the illustration below…

Side Sleeping on the enVy Pillow

This subtle lifting of the face away from the pillow is achieved by having the back of your head resting against the opposite ‘V’ of the pillow.

More demonstrations can be found on the How it Works Page of our website

* To help with this positioning place a pillow between your knees. You will also find your bottom shoulder will come slightly forward reducing unnecessary pressure on the shoulder cap/ bone.

Why does my new pillow have little holes and air pockets?

Surface imperfections or slight irregularities are part of the foam production and does not affect the quality, function and structural integrity of the product. The enVy Pillow natural latex starts as a rubber tree sap when it is poured into the patented enVy mold where it is “baked” into solid form. The pillow has ventilation holes for added breathability. Sometimes air pockets form during this “baking” period much like in a loaf of bread and cannot be avoided. This is a natural occurrence and in no way affects the support of the enVy pillow.

Is the enVy Pillow Hypoallergenic?

The nature of the Latex is what makes it hypoallergenic. It does not harbour dust-mites which tend to breed, reproduce and thrive in traditional feather and foam particle pillows. The end products generated by dust mites (feces) create allergic reactions and other respiratory problems.

Additionally, all our fabrics used on our pillows ( SILK, undyed Cotton and TENCEL) are naturally hypoallergenic and dust mite resistant and Oeko-Tex certified to be FREE of harmful substances.

Will my enVy pillow feel firmer if the temperature of the room is low?

The enVy Pillow is made with the highest quality state of the art 100% Natural Latex. This certified eco-INSITIT latex is minimally sensitive to temperature and humidity changes. This makes it feel luxuriously soft and creamy, yet supportive -- even in below freezing temperatures.

How do I care for my enVy Pillow, pillowcases and other products?

Do NOT wash the latex of the pillow.

Do NOT put a heating pad directly on your enVy pillow.

Avoid going to bed with wet hair as this will degrade the product prematurely.

Do NOT fold the pillow as it may split.

Avoid removing the pillow's protective liner. Using the pillow without its custom fitted pillowcase and liner will expose the foam to increase wear and tear..

DO NOT use the enVy Pillow as your weapon of choice during pillow fights.

*All the above will nullify the warranty (see FAQs below for warranty details).

Our pillowcases, pillow slips and liners all come with washing instructions on the inside label which recommends handwashing with gentle liquid detergent in cool/warm water and hang to dry. Machine washing must be done using a cool gentle cycle with the pillowcase zipped up and placed in a lingerie bag. Tumble dry low in the lingerie bag.

We recommend washing our face masks and sleep masks the same way... preferably handwashing in warm water and lay flat to dry. Be careful not to fold the face masks as the nose wire may break. If machine washing the sleep masks please use a lingerie bag and wash in a gentle cycle with gentle liquid detergent and tumble dry low in the lingerie bag if you are not laying flat to dry.

What is the pillow warranty?

EnVy Pillow Manufacturer’s Warranty

At time of purchase enVy pillow warrants the zippered cover to be free from defects in material and workmanship.

The enVy Pillow Co. provides a 2-Year manufacturer’s warranty against our Latex products losing their shape or resilience. Please note colour change ( yellowing ), small pitting and cracks are normal oxidization and aging of the pillow. Our 100% Natural Latex, because it's natural product, is going to have some unique characteristics such as discolourations, surface imperfections and small voids (or air pockets). This warranty does not cover damage or failure resulting from misuse, abuse or normal wear and tear. For example, this warranty does not cover discolouration, stains and wine spills, water damage, punctures, pinching tears or abrasions.

Surface imperfections or slight irregularities are part of the foam production and does not affect the quality, function and structural integrity of the product. The enVy Pillow foam starts as rubber tree sap when it is poured into the patented enVy mold where it is “baked” into solid form.  Air pockets form during this “baking” period much like in a loaf of bread and cannot be avoided. This is a natural occurrence and in no way affects the support of the enVy pillow.

*Naturally occurring air pockets

Care for your enVy pillow to make sure it lasts for many years!













* All above will nullify the warranty

Contact Information for Warranty Claims

Call our toll-free number at 1-888-279-9904 or email our Pillow Support Team at help@envypillow.com and a member of our team will be happy to assist you.

Please have the original receipt or proof of purchase with the date of sale.

You must obtain a return authorization form (RMA) from us which we will send by email with complete instructions.

We reserve the right to request the foam product to be sent to our enVy Pillow foam manufacturer for examination at the customer’s expense.

What enVy pillow will do:

If the product is found to have a defect in material or workmanship covered by our Warranty we will supply a one-time replacement of the foam component and liner of the product including shipping free of charge. No new warranty will be provided for the replacement pillow.

 

What are the dimensions of your pillow?

Our enVy™️️ full size pillow’s approximate measurements are shown on the diagram below. Our premium Natural Latex enVy™️️ pillows come with dual neck supports. Simply spin the pillow to discover which neck supports best suits you and your neck.

The Sweet Spot depth is approx. 1.5 inches deep and the pillow has a slight scoop out underneath which helps cradle the head in place.

The travel size pillow is the core of our full size pillow with only one neck support. The travel pillow measures 14" by 11" with the same depth of the sweet spot of 1.5".

All adult pillows come with an additional 1" lift for those who like a higher lofted pillow.

Shipping, Orders and Other Stuff

Where do you ship? What are your shipping rates?

We make every effort to ship around the world!  All orders are shipped from our Pillow Factory in Canada… which is where our pillows were designed and assembled. Please note that international shipments (outside of Canada) may be subject to import taxes and duties which are the responsibility of the purchaser.

Please view our Shipping Info and Additional Import Costs page.

Can you explain the 90-Night Promise?

We are so confident that you will fall in love with your new enVy pillow that we offer this 90 night guarantee. If for some reason you cannot adjust to the dreamy anti-aging benefits and unparalleled therapeutic support provided by your new enVy Pillow, we will gladly accept your return…and we mean it!

Learn More

Is my order transaction secure?

Yes, all payments on EnvyPillow.com are processed securely by Shopify payments (which allows all major credit cards, Apple and Google pay), PayPal or Sezzle which allows installments.
For more information about PayPal security features please visit PayPal Security.

Will I have to pay Duty or Import Taxes?

​enVy pillow is covered by the NAFTA agreement for US destinations, however on rare occasions an order has been levied a small Duty and Import Tax charge. Any Duties and Import Taxes are the responsibility of the recipient.
Duty and Import Tax charges on INTERNATIONAL orders and subject to the receiving country's import fees, taxes and duties and are the responsibility of the purchaser.

Please view our Shipping Info and Additional Import Costs page.

I just ordered my enVy Pillow... How long before it arrives?

Rest easy, your enVy™ pillow will be at your door before you know it!
We ship within 1-3 days after receiving an order and we use a variety of courier services. Shipping is from our facility in Ontario, Canada, and actual shipping times will vary depending on your location.

What is the pillow warranty?

EnVy Pillow Manufacturer’s Warranty

At time of purchase enVy pillow warrants the zippered cover to be free from defects in material and workmanship.

The enVy Pillow Co. provides a 2-Year manufacturer’s warranty against our foam products losing their shape or resilience. Please note colour change ( yellowing ), small pitting and cracks are normal oxidization and aging of Latex. Our Natural Latex, because it's natural product, is going to have some unique characteristics such as discolourations, surface imperfections and small voids (or air pockets). This warranty does not cover damage or failure resulting from misuse, abuse or normal wear and tear. For example, this warranty does not cover discolouration, stains and wine spills, water damage, punctures, pinching tears or abrasions.

Surface imperfections or slight irregularities are part of the foam production and does not affect the quality, function and structural integrity of the product. The enVy Pillow latex starts as a  liquid sap when it is poured into the patented enVy mold where it is “baked” into solid form.  Air pockets form during this “baking” period much like in a loaf of bread and cannot be avoided. This is a natural occurrence and in no way affects the support of the enVy pillow.

*Naturally occurring air pockets

Care for your enVy pillow to make sure it lasts for many years!













* All above will nullify the warranty

Contact Information for Warranty Claims

Call our toll-free number at 1-888-279-9904 or email our Pillow Support Team at help@envypillow.com and a member of our team will be happy to assist you.

Please have the original receipt or proof of purchase with the date of sale.

You must obtain a return authorization form (RMA) from us which we will send by email with complete instructions.

We reserve the right to request the foam product to be sent to our enVy Pillow foam manufacturer for examination at the customer’s expense.

What enVy pillow will do:

If the product is found to have a defect in material or workmanship covered by our Warranty we will supply a one-time replacement of the foam component and liner of the product including shipping free of charge. No new warranty will be provided for the replacement pillow.

 

enVy Business

How to become a enVy Partner?

Please feel free to reach out to us at info@envypillow.com, or fill out our wholesale inquiry form and we will send all the information you need.

Does enVy Pillow have an Affiliate Program?

We are excited to be introducing our new ‘enVy Pillow Affiliate Program’. This is a great add on for those who already carry our pillows or for those who simply like to recommend it to their clients.

Please feel free to reach out to us at info@envypillow.com, or fill out our wholesale form and we will send all the information you need.